Scope
This position will analyze monthly/quarterly fines received on all Walmart orders (Domestic and International) and collaborate with cross functional teams to support TTI’s performance against Walmart’s OTIF guidelines. The Sales Operations Analyst will be a multi-tasker who can determine root cause and solve problems in a fast-paced environment, analyze OTIF (on-time & in-full) metrics, and work with team members across the organization, including:
• DC Administration, Finance, Sales Order Team, Supply Chain, and other key stake holders to best influence and improve OTIF performance.
Primary Responsibilities
• Uses SAP, customer’s replenishment portal (Retail Link) and Excel to create OTIF summaries
• Investigates fines by comparing actuals vs. expectation.
• Determines root cause problems and recommends solutions to rectify issues.
• Working with associate team members in determining next steps on valid/invalid deductions.
• Present and lead monthly meetings with key stake holders (OTIF Team) on OTIF analysis.
• Responsible for pro-actively monitoring and analyzing performance against Walmart OTIF guidelines and identifying areas for continuous improvement.
• Drive a 98% OTIF Performance level for the Walmart business.
• Create monthly/quarterly executive summary reports showing OTIF fines, actual/valid deductions, etc.
• Assist with the reduction of OTIF fines month over month, year over year
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
Requirements
• Bachelor’s Degree from an accredited four-year college or university in Business, Finance, Supply Chain or related field.
• 2+ years of relevant work experience, or equivalent combination of education & experience, required.
• Excellent computer and technological skills including proficiency with Microsoft Office (Excel, Word, Power Point) and strong working knowledge of customer replenishment systems (i.e. GRS, Retail Link)
• Experience with replenishment for Walmart is a plus
• Able to execute strategies and follow up with minimal guidance
• Advanced analytical skills: able to report performance metrics, interpret data, and clearly communicate results
• Problem solving, critical thinking skills, and attention to detail are required skills for this role
• Able to work well in a fast-paced environment; be respectful, approachable and team oriented while building strong working relationships in a positive work environment
