Date: 13-Apr-2021
Location: Singapore, Singapore
Company: Singtel Group
NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region and is a member of the Singtel Group. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerise the civil service sector and integrate IT into its public services.
As an ITSMO, your will be part of a team of highly motivated individuals in the IT Governance Team, managing the development and maintenance of Video team on behalf of a key NCS client. You should have proven track records in areas of Stakeholder management, IT Service Management – Video Conferencing, IT Configuration Management, Incident Management, IT Security Management and IT Security Compliance & QA Management.
If you thrive on being part of delivery and transforming the clients’ operation, then this is the position for you. Your ‘hands-on’ knowledge, vast exposure and wealth of experience either in vendor and/or user environments, coupled with a driven and self-motivated personality, will ensure your success.
The broad area of your job responsibilities will cover the following:
You will be performing the following scope of work for a system or a family of systems for a NCS key client. The identified Systems are primary Videoconferencing Systems and Integrated Audio Visual Systems:
1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management
The ideal profile should have / be:
- Degree in Information Systems, Computer Science or equivalent
- More than 3 years of IT project management experience and at least 5 years of IT experience with Videoconferencing & AV systems
- Expertise in Video conferencing System, Integrated Audiovisual system. Knowledge in Networking and IT Infra systems
- Familiar with Software Development Life Cycle (SDLC)
- Experience in IT business analysis techniques
- Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
- Able to lead, develop and maintain respectful and trusting relationship
- Able to travel as and when required
- Candidates who requires work pass need not apply
