At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
We’re brimming with ideas, ambition and a readiness to apply bold thinking and risk awareness to make a difference where it matters most.
As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.
The Role
We currently have an exciting opportunity for a Specialist, Outsourcing Risk to join IAG’s Group Risk team in Australia or New Zealand on a permanent basis. In this role you will provide the specialist skills needed to meet Group Operational Risk and Assurance (OR&A) oversight, insight and control responsibilities for the Group-wide Third-Party Risk management, specifically, 2nd line advice, oversight and challenge on outsourcing, offshoring and 3rd party risk management practices. You will support 2nd line Risk Advisors and business stakeholders to ensure outsourcing risks are suitably identified and managed in a way which is aligned to required frameworks and standards with a focus on enhancing understanding of the Group’s overall third-party risk exposure.
The successful candidate will showcase their expertise to interpret and meaningfully apply regulatory requirements into practical application. You will provide strategic insight and influence as you design, develop, and provide oversight to support IAG and its divisions to manage 3rd party risk relationships. A key challenge will be your ability to balance BAU while developing, embedding and supporting program deliverables within and across functional areas to continually achieve and deliver for both the Division and the Group.
Key Responsibilities
- Provide independent specialist 2nd line oversight, challenge and advice to further mature and embed Outsourcing Operational Risk practices across the Group.
- Working collaboratively, consider and advise on outsourcing risk across both technology and non-technology-based arrangements, providing insights concerning group-wide exposures, risks concerning emerging technologies and industry trends
- Provide specialist advice on the design and operation of effective Outsourcing Risk controls and processes across the Group, ensuring alignment with approved Risk Appetite, including the development and maintenance of a consist set of controls and KRI’s (& RAS metrics) across the Group.
- Undertake oversight, challenge and advice across the significant Outsourcing Risk Profiles and work closely with risk colleagues to develop and present a consolidated Group view of outsourcing and operational risks.
- Provide specialist guidance to ensure that Outsourcing regulatory requirements are effectively applied across the Group.
- Provide advice and continuously monitor risk uplift and control remediation activity.
- Challenge the status quo by identifying, recommending and implementing changes to simplify and enhance business processes.
- Highlight areas in which the state of internal and 3rd party controls, and control remediation activity is insufficient.
- Provide SME advice to key projects across IAG that have a material outsourcing risk exposure as required by Risk Advisors.
- Provide Risk insights/reports concerning Group-wide exposures relating to risk and control deficiencies, remediation activities, emerging risks industry trends.
- Proactively drive the risk culture by provide the business with pragmatic, outcome-focused third-party risk advice to assist them to achieve their objectives, within the risk appetite
Skills & Experience
- Minimum of 5+ years Financial Services experience
- Extensive skills and experience of third-party risk management including outsourcing, cloud and 3rd party security;
- Knowledge and experience in Risk Management or a related Risk discipline in first and/or second line roles.
- An expert knowledge of supplier governance, cyber, cloud risk, third party risk, IT service management, IT disaster recovery and data
- Up-to-date knowledge on the relevant prudential standards, governance, and privacy.
- Excellent communication skills (verbal and written)
- Proven relationship/stakeholder management skills
- Demonstrated business acumen with the ability to translate risk theory into practical application which supports uplift in risk maturity.
- Demonstrated ability to work collaboratively across broader groups to deliver desired outcomes.
- Building partnerships and working collaboratively with others to meet shared objectives
- Confidence in engaging senior business stakeholders, including technology leaders.
- Degree or post graduate qualification in digital, technology or business;
- Industry certification is desirable, e.g., CISM, CISSP, CRISC, CISA, ISACA, CIPS
Ready for anything? Let’s talk.
Start your career journey with us and click ‘Apply’!
Applications close on Friday 23 July 2021 AEST
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. If we can provide support with access requirements, alternative work arrangements please advise us via your application.
IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.
