Company Summary
Crown Castle works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. As the largest shared infrastructure provider in the United States, Crown Castle owns, operates and leases more than 40,000 cell towers, 80,000 small cells and over 80,000 route miles of fiber across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is a NYSE S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $85 billion.
Position Title: Supervisor, Utility Relations – 6E
Position Summary
The Supervisor, Utility Relations is responsible for overseeing all aspects of utility production activities within the region and leading a team of Senior Utility Relations Specialists, Utility Relations Specialists, Utility Construction Mangers and/or Coordinators. These teams will execute on utilities’ production deliverables, such as commercial electric service delivery, pole attachment permits, and right-of-way and conduit access.
The position carries a high level of responsibility and must adhere to established schedules to facilitate timely delivery of the customer order. The Supervisor, Utility Relations assists with utility agreement negotiations and skillfully addresses mid-level escalations to minimize project impacts and protect Crown Castle’s regulated rights.
Essential Job Functions
- Assist in the negotiation of utility attachment agreements and similar authorizations as needed in accordance with Crown Castle standards and
- Work with Utility Relations Manager in representing Crown in meetings with utilities, developing and implement strategies to improve relationships and accelerate processing of all utility permits.
- Interface with utility staff on matters related to applicable laws, codes and ordinances and effectively communicate and leverage regulatory status in support of deployment objections.
- Challenge utility guidelines and/or prohibitions on proposed deployments that may conflict with generally accepted engineering principles promulgated by the NESC and NEC, effectively leveraging internal and external subject matter experts as necessary.
- Advocate and articulate Crown Castle’s regulatory rights and ability place and maintain communication facilities.
- Collaborate and coordinate with internal functional groups to resolve issues, to facilitate progress and to achieve milestone targets, with the goal of delivering networks on-time and on-budget.
- Responsible for all Crown proprietary project tracking including data entry and the integrity of information in
- Drive Utility Relations functions associated with projects; review project reports and identify issues in reporting or task completion; understanding and adherence to established cycle times; and providing and achieving project forecasting
- Collaborate with Engineering and Design teams to ensure that resulting designs can be permitted and are cost-effective.
- Support estimating as needed by reviewing scope and providing local market knowledge with regards to design, permitting and costs
- Manage a team of Utility Relations Specialists, Utility Construction Mangers, and Coordinators including goal setting, hiring, terminations, performance reviews, training, rewards, and recognition, and scheduling.
- Develop and maintain working knowledge of utility company contracts and processes.
- Identify key opportunities for process improvement, consistency and/or cost reduction
Education/Certifications
- Bachelor’s degree or equivalent work experience
Experience/Minimum Requirements
- Three (3)+ years proven experience working for a public utility, telecommunications company working directly with utilities or equivalent in a comparable industry or relevant military experience
Other Skills/Abilities
- Excellent presentation and communication skills
- Seasoned in effectively communicating with all organizational levels within a corporate organizational structure
- Experience working with engineering teams, preparation of permit applications and construction
documents and network construction required.
- Familiarity with and experience of the rules and policies of the Public Utilities Commissions and Federal Communications Commission (FCC).
- Experience working on goal-driven, cross-functional
- Experience deploying distributed network systems within the context of deploying telecommunications networks within the public way
- Excellent organizational
- Ability to prioritize and multi-
- Self-started and ability to work
- Keen attention to
Plans & Aligns – Plans and prioritizes work to meet commitments aligned with organizational goals. Conveys clear objectives and ensures alignment across organization.
Builds Networks – Effectively builds formal and informal relationship networks inside and outside the organization. Builds influential connections across boundaries.
Builds Effective Teams – Building strong identity teams that apply their diverse skills and perspectives to achieve common goals.
Courage – Stepping up to address difficult issues, saying what needs to be said. Will confidently take a stand for their beliefs when faced with opposition.
Cultivates Innovation – Creating new and better ways for the organization to be successful
Ensures Accountability – Holding self and others accountable to meet commitments
Organizational Relationship
Reports to: Manager, Utility Relations
Title(s) of direct reports (if applicable): Utility Relations Senior Specialists, Utility Relations Specialists, Utility Construction Mangers, and Coordinators
Working Conditions: Primarily works in a normal office setting with no exposure to adverse environmental conditions. Travel, including day and short overnight trips, required.
Additional Information: n/a
