Team Manager

Summary

M&S is changing, and it’s changing fast! As part of our ongoing transformation to deliver “Stores of the Future” we are looking for strong, innovative and resilient Leaders, considered experts in their field to drive change and influence the future. It’s the simple ideas that spark from you and your teams that can make the biggest difference. We are working hard to ensure our store estate is fit for the future, by trialling different concepts and opening new stores – our plan is to open c.75 stores over the next 3 years that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional M&S values our customers love.

Our Team Managers are responsible for leading 92% of our colleague population. As a Team Manager you are an integral cog within the in-store Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards within your store.

One of the requirements for our Team Managers is flexibility to work across various departments including Food, Hospitality, Clothing & Home and Operations… but in return it will provide you with a strong grounding across all elements of our business and therefore support with career progression in the future.

Farnham SF – due to open in early July, based in the small market town of Farnham, to the North East of the region, as part of the Barolli Mall development to be based at the far end of the town centre. An affluent area that will generate an abundance of trading opportunities and growing footfall to retain regular customers to our new store, with massive potential to beat all expectations.

About the store:

Farnham SF is set to be an incredibly exciting 10,900 sq ft new addition to Home Counties South, CER indicates strong potential growth over the first 5 years of trade. Positioned adjacent to Sainsburys, in a mixed use development with 21 retail units and 7 A3 units plus a multiplex for Odeon and approx 250 residential units. There will be car parking below the cinema/ residential block, and the existing Sainsburys car park will be upgraded so that there will be approx 400 public spaces.

About the role

To drive a selling culture within your team
Consistently raise performance and capability of the team to support developing internal talent
To utilise and exploit data to support with operational decisions
Implement a continuous improvement mentality within the team
Work in partnership with the commercial team
To always energise the team to deliver first class customer service within a fast-paced environment

What’s in it for you?

Flexible working options – alternate weekend working
Standard working week 39 hours
20% Colleague discount on most things from furniture, fashion and of course food
First class welcome to M&S with a tailored 12-week induction in your training store
Options to progress – it’s something we’re proud of at M&S. Only if you want to that is. If you don’t, it won’t stop us investing in your continued learning
Holiday Entitlement 28 days – with more earned the longer you’re with us
Celebration Day – a paid day off to celebrate something that’s important to you *
Charity Volunteer Day – A paid day away from work to support your chosen charity *
Perks and Discounts via the M&S Choices website (these are great and there are lots!) including;
Cycle to Work scheme where you can buy a new bike*
Annual bonus
About the application process:

You’ll initially complete a short online application form and then take part in a short video interview. If successful, you’ll be invited to an interview or assessment.

Ready to apply?

We are an inclusive employer and are committed to an active Equal Opportunities Policy which starts with our recruitment and selection process.

If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch either by phone on 0345 300 3725 or by email Recruitment.Online@marksandspencer.com so we can make alternative arrangements for you.