Why Airtel?
We are a fun-loving, energetic and fast growing company that breathes innovation and strives to give an unparalleled experience to our customers and win them for life.
One in every 24 people on this planet is served by Airtel. We are a true Indian MNC, operating out of 17 countries across Asia and Africa. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. Here, at the worlds third largest mobile operator, you will be working with the best minds in the business, to deliver solutions that truly enrich the lives of our customers.
We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do jobs never done before
Job Responsibilities
- Deliver Data, Voice and Fixed Line Installation Targets per AOP target through sale team & channel productivity enhancement & creating new infrastructure
- Capability building – regular training & refresher courses to enhance soft skills and product information ensure adequate marketing support and lead enhancement
- New account break-in for data and voice products & DSL (existing and new customers)
- Continuously enhance CMS through driving entire sales force on new account breaks
- New Accounts Mapping and specific break-in strategies and customer offerings and incentive plans for sales team
- Monitor sales performance in terms of customer numbers, revenue, ARPU, net ARPU, net Margin level, 0-6 months churn in different clusters, circles, cities, segments and vertical segments and making strategic interventions for sustainable growth
- Be aware of competition plans & collect insights for market intelligence
- Creating Infra and new channel partners
- Monitor competition’s customer offerings and planning sales interventions for different class of clients.
What specific skills and traits should this person possess?
Purpose & Impact
The responsibility of the role holder is to ensure sales, revenue and churn for his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid) and Fixed Line Business in the assigned regions. Design and implement competitive customer offerings, vertical specific customer value proposition, organize and run customer engagement programs and launch new products to ensure CMS and RMS growth
Our Values
Alive
Think big to achieve big. Dream the impossible.
Inclusive
Believe something should exist? Make it. It’s in our nature to innovate.
Respectful
Believe something should exist? Make it. It’s in our nature to innovate.
