Some of your key responsibilities and essential duties include:
- Delivery of benefits administration for the business across one or more activities with a concentration on the benefits life cycle
- Administer benefit programs across the full range of benefits offered in the US including eligibility, reporting and compliance
- Coordinate the onboarding process for new hires
- Coordinate the retirement process for eligible employees and pensioners
- Provide administration support to Holding Company for all Pensioners and Term Vested employees
- Administration of daily activities as they relate to benefits processes, reviewing tasks created by the Benefits system for approval and processing
- Responsible for any benefits filing generated by enrollments, as required, verification of benefits coverage status in benefits system
- Preparation of new hire paperwork and instructions regarding how to enroll thru our Benefits Portal, along with follow up to ensure employee’s timely enrollment
- Coordinate mailings as needed by the company regarding benefit updates or updates needed to the Benefits Portal
- Corresponding with employees regarding benefit elections made to ensure accuracy
- Other correspondence of information as required by benefits processes
- Interact with employees/retirees daily around questions with claims or general inquires around benefit plans provided
- Preparation for employee’s service and retirement awards
- Processing of life event claims
Qualifications:
- Bachelor’s Degree or equivalent experience in an HR arena with benefits exposure
- Minimum 2 years HR experience with a benefits concentration
- Experience with 401(k) and Pension administration
- Knowledge of Customer Service Concepts and techniques; ability to meet and exceed customer needs and expectations while providing service in a direct and indirect manner
- Must have ability to work with a variety of individuals and groups in both a constructive and collaborative manner at all levels of the business
- Must have strong organizational skills
- Must be detail-oriented
- Advanced Excel skills is a plus
- Bi-lingual English – Spanish a plus
- Workday experience is a plus
